Frequently Asked Questions

  • Watch this video to learn more!

    Service Overview
    Peachjar provides a digital flyer approval management system, posts eflyers online, and emails them directly to parents. Now you can view, approve, and distribute flyers with the click of a button.

    Contract Requirements
    Peachjar works with school districts under a formal business agreement -­‐-­‐ the same manner used with all other major communication service providers.

    Authorized Use
    Access and use of the System is provided without charge to district staff, school staff, and school-­‐approved parent groups for the distribution of internal, noncommercial, school-­‐related informational eflyers. Eflyers from external organizations are automatically routed to the designated district staff member for review and approval. Only district approved eflyers are posted online and distributed through the System to the appropriate schools in your directory.

    Confidentiality and Use of Information
    As stated in the business agreement, Peachjar will not share, sell, or otherwise disclose user email addresses or any other Confidential Information to any third party where not required by law. Peachjar uses industry standard security safeguards to protect personal information against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.

    Data Security
    Peachjar’s team of software engineers will help you create secure connections. Information is transferred from the district SIS to your Peachjar server using SFTP to encrypt data. All active sessions use HTTPS to provide bi-­‐directional encryption of communications between client and server. With Peachjar, there is no need to worry about capacity, security, software/hardware upgrades, backups, internet connectivity, power loss, or any of the other challenging components needed for a secure and highly available computing environment.

    Data Access
    Peachjar restricts data access to the IT specialist(s) assigned to support your account. Only employees that have completed a security briefing and acknowledgment are given access to the database and the number of employees with this access is always kept to the essential minimum.

    FERPA Compliance
    Peachjar does not collect or access any personally identifiable student information, as defined under FERPA. Specifically, Peachjar only accesses parent email addresses and the associated school. FERPA refers to this as “directory information.” FERPA defines "directory information" as information contained in a student's education record that would not generally be considered harmful or an invasion of privacy if disclosed (Section 99.3). Under FERPA, a school may disclose directory information without consent if it has given parents public notice of the information it has designated as "directory information," the right to opt out of such disclosures, and the period of time parents have to notify the school of their desire to opt out (Section 99.37). FERPA Regulations

     

    How to Upload a Digital Flyer

    • For detailed instructions, read How to Upload a Digital FlyerHere are the basic steps to creating a flyer:

      1. You will need to request uploading priviledges from your school administrator or give your flyer to the person at your school who has uploading priviledges

      We are all new to this system in 2018-19, so please be patient as each school establishes who will have flyer priviledges.

      Once everything is up and running at your school, your school's Peachjar Site Administrator (your school secretary can tell you who that is) can upload flyers to the school's Peachjar account. You might be asked to send your flyers to the Site Admin for uploading. The Site Admin is also in charge of assigning uploading privileges to others. Please contact that individual if you would like to request uploading privileges. Once uploading privileges are assigned to you, an auto-generated email is sent to you with your username and password.

      2. Go to Peachjar’s homepage at www.peachjar.com. Click ‘login’ and enter your username and password. 

      Click on ‘My Account’ in the top right-hand corner. Under the ‘My Flyers’ heading on the left, click ‘Send a Flyer.' If you would like detailed, step-by-step instructions, read How to Upload a Digital Flyer

      3. Choose your categories, select your school and duration... then it's time to Upload your Flyer

      Make sure your flyer (document) is:

      • in English and in Spanish
      • vertical format
      • less than 6 MB
      • four pages or less

      4. Make sure your flyer can be accessed by people with disabilities (ADA accessible)

      Once uploaded, the text from your flyer will be copied into a description box for ADA purposes. Please review this text to ensure it matches what is on the flyer. If your flyer contains font in size 12pt or smaller, or if it is a scanned document, the software may not pick up the text. If this is the case, you can click into the box and manually add it. Our flyers must legally be accessible to people with disabilities. See Peachjar information on ADA compliance

      5. Select "calls to action"

      Peachjar doesn't use embeded hyperlinks, so put any info that you would like the reader to click on in the "call to action" buttons provided when you are uploading your flyer. If there is a website associated with your flyer, enter the URL into the “Learn More” field. If you would like to add another call-to-action in addition to Learn More, you can include “Sign Up Now”, “Call Now” or “Download App”.

      6. Submit your flyer

      If you would like to send another flyer click ‘Add Another Flyer’. If you are finished, click ‘Submit Order’. you will go through a check out process, but there is no charge for flyers for schools and parent clubs. Your flyer will be sent out in the next cycle, typically the next day.

      QUESTIONS?

      Peachjar Support
      Monday-Friday, 7am-4pm Pacific Time
      (858) 997-2117
      support@peachjar.com